Our Team

Chris Rapp is CEO of Apex IT and has been with the company since its first year in 1997. He spent more than a decade leading business development before becoming CEO and sole owner in 2009, when he guided Apex IT through a full rebuild. He took the firm fully virtual and sharpened its focus on the Oracle market. In 2012 alone, Apex IT became the first consulting company to take a customer live on Oracle Fusion Sales, opened its Bangalore office and launched its Salesforce practice.

Chris has kept Apex IT moving with each shift in the market since. A major investment in ERP, HCM, SCM and EPM consulting made the company an end-to-end Oracle partner, and a new office in Medellín, Colombia, added nearshore delivery. Today he is steering the company’s investment in AI. Before Apex IT, Chris worked as a consultant with BSG and Exact Systems, and he studied at Arizona State University.

Chris serves on the board of the Boys & Girls Clubs of Metro Denver and previously chaired the Outdoor Lab Foundation.

Bryan Hinz is Executive Vice President at Apex IT, where he has been helping organizations transform their businesses through technology and consulting services since 1999. He brings 30 years of experience in business development, enterprise software and strategic growth.

Bryan leads high-performing teams focused on measurable client outcomes, and he puts particular energy into building strong customer relationships and developing the next generation of sales leaders. He is driven by innovation that helps organizations get the full value of their technology investments.

Christine Gilroy is Senior Vice President of Sales and AI at Apex IT, bringing more than 25 years of experience building, scaling and transforming high-performing go-to-market organizations. She has led businesses ranging from $200 million to more than $1 billion and driven more than $3 billion in revenue impact at technology leaders including Oracle, Splunk, NetApp and Equinix.

Her expertise spans enterprise applications (CX, ERP and HCM), cloud, SaaS, infrastructure and AI, and her career has centered on translating technology into measurable customer and business outcomes. Christine brings deep experience in enterprise sales and GTM transformation, MEDDPICC, pipeline and sales process optimization, partner ecosystems, customer success and M&A integration. Today she pairs operating leadership with strategic advisory work, helping organizations modernize how they sell, engage customers and scale growth as they prepare for an AI-driven future.

Carol Paige is Senior Vice President of Delivery at Apex IT, where she leads the global delivery organization and oversees the end-to-end execution of the company’s services and solutions. Her focus is keeping people, process and technology pulling in the same direction, so that service quality stays high and every client engagement succeeds.

Carol brings more than 30 years of leadership across global delivery, consulting, managed services, cloud transformation and enterprise modernization. Her expertise spans ERP, HCM and CRM programs, AI-enabled innovation, operational transformation and large-scale product launches. Before joining Apex IT, she held senior delivery and operations roles in higher education, financial services, fintech, healthcare, the public sector, construction, hospitality and high tech. Throughout her career, she has built high-performing teams that know how to untangle complex business and technology problems and keep getting better at it.

Kate Fremming is Director of Finance at Apex IT, overseeing the company’s accounting and finance functions. Her 15 years of experience range from entrepreneurial startups to private equity-backed growth companies to publicly traded firms, and she brings both large-enterprise rigor and startup agility to the role. She has led M&A, FP&A and accounting teams through periods of rapid change.

Kate is driven to find the story behind the data, translating complex financial information into clear, actionable insights that fuel business growth. She is an active CPA in Minnesota and holds a B.S.B. in Accounting and Finance from the University of Minnesota.

Outside of work, Kate splits her time between the ski slopes and competitive triathlon training, bringing her sheepdog along on as many adventures as possible.

Melissa Kell is Corporate Counsel for Apex IT, providing legal guidance and strategic counsel across the company’s commercial, operational and corporate initiatives. She partners closely with executive leadership to support Apex IT’s growth while managing legal risk and keeping the company compliant with applicable laws and industry best practices.

Melissa negotiates and advises on the full range of commercial agreements, from master services agreements and statements of work to licensing, data processing and vendor contracts. She also counsels the company on employment matters, corporate governance, data privacy and risk management. As a member of Apex IT’s AI Steering Committee, she helps shape the governance frameworks and policies that guide the responsible adoption of AI across the organization.

Melissa brings deep experience in building and running a corporate legal department, including advising executive teams on compliance across sales, finance, operations, HR and marketing, as well as on mergers and acquisitions.

Dave Sheridan is Vice President of Strategic Delivery and Global Operations Leader at Apex IT, overseeing the company’s Innovation Centers in India and Colombia. He brings more than 30 years of customer experience expertise, grounded in best practices for sales, service and marketing effectiveness. He has managed more than 250 large-scale CX deployments across North America, Europe, Asia, Australia and the Middle East, and he takes real satisfaction in mentoring Apex IT’s next generation of leaders.

Before joining Apex IT, Dave led Hitachi Consulting’s Global Oracle Customer Experience Practice for 23 years. His industry experience spans high tech, the public sector, wholesale distribution, industrial manufacturing, consumer packaged goods, food and beverage, aerospace and defense, oil and gas, and financial services. He holds a Bachelor of Science in Business Administration in Management and Management Information Systems from Le Moyne College.

When he isn’t leading global teams, Dave enjoys traveling the world, playing golf, cycling and spending time with his wife and one special dog, Spencer Prosciutto.

Alagappan Annamalai is Vice President of Delivery for Apex IT’s India Innovation Center, where he leads global teams delivering Oracle Customer Experience solutions. His work helps clients strengthen customer relationships, modernize service operations and accelerate growth, and he brings a strategist’s view to the complex digital transformation journeys behind those outcomes.

Alagappan is known for a collaborative leadership style and a genuine passion for innovation. He does his best work when bringing the right people and ideas together around a meaningful business challenge. He is committed to helping individuals and organizations reach their full potential, whether he is guiding an enterprise transformation program or mentoring consultants.

Outside of work, he enjoys exploring new technologies, traveling with his family and seeking out new ideas that inspire him.

Abhas Srivastava is Vice President for Latin America at Apex IT, where he leads the company’s regional growth, delivery operations and strategic expansion. He helps organizations work through complex business and technology transformations by aligning modern enterprise solutions with practical business objectives. Working closely with clients, executive stakeholders and delivery teams, he is passionate about developing high-performing teams and building lasting client partnerships.

Before joining Apex IT, Abhas held leadership roles at global organizations including Infosys and EY, and helped small and mid-sized technology companies grow their business across Latin America. He brings more than 18 years of experience leading large-scale transformation programs in banking and financial services, manufacturing, construction, retail, healthcare, and oil and gas. He holds a bachelor’s degree in computer science engineering from India and an MBA from Spain, a pairing that grounds his business-focused leadership in a strong technical foundation.

Outside of work, Abhas proudly represents the Colombia national cricket team in international competition and is passionate about growing the sport across the region.

Gwen Milligan is Vice President of Alliances and Marketing at Apex IT, where she leads the strategic partnerships and go-to-market initiatives that turn ecosystem relationships into business growth. She brings more than 20 years of experience in technology alliances, partner marketing and business development, and she has built a reputation for cultivating trusted relationships and bringing organizations together to deliver meaningful outcomes for customers and partners.

Gwen’s leadership is collaborative and strategic, and she does her best work helping organizations solve complex challenges and find new paths to growth. Her philosophy is simple: meaningful relationships create meaningful results.

Outside of work, Gwen mentors and champions women leaders, serves on the board of a nonprofit animal rescue and volunteers with the American Cancer Society.

Austin Maxey is the Salesforce Practice Leader at Apex IT, where he helps organizations change the way they engage customers, support employees and put technology to work. He has spent more than 15 years in enterprise transformation, and his path there is an unusual one: he started as a software engineer and now partners with executive leadership to tie technology investments to strategic business outcomes.

Austin’s focus sits where artificial intelligence, enterprise architecture and business transformation meet. He pushes clients past the implementation itself toward a fuller rethinking of how they operate. In his view, AI earns its value through smarter decisions, stronger customer relationships and enterprises built to adapt to whatever comes next.

Outside of Apex IT, Austin works with startups on AI initiatives and takes on his toughest logistics challenge: getting his kids from practice to the pool to a birthday party and back to practice again.

Ryan Hinz is a Vice President at Apex IT, where he works with higher education and nonprofit organizations to align technology investments with institutional goals and student outcomes. He helps colleges, universities and mission-driven organizations navigate digital transformation, with a focus on CRM strategy, student engagement and enterprise technology.

Ryan builds trusted partnerships and helps clients move from vision to execution, whether he is leading strategic discussions, facilitating discovery workshops or helping a team define its future-state technology needs. His recent work includes collaborating with higher education leaders on CRM and student systems initiatives that improve engagement and operational effectiveness.

Outside of work, Ryan enjoys time with his family, the outdoors and travel.

Tom Bent is an Industry Sales Director at Apex IT, where he helps organizations modernize customer experience, sales, service and revenue management on Oracle Cloud. Working alongside enterprise customers and Oracle sales teams, he guides opportunities from initial vision through solution design and long-term success.

Tom’s expertise spans Oracle CX, Field Service, CPQ, Subscription Management and Incentive Compensation. Before Apex IT, he built his career in enterprise software sales and consulting partnerships across manufacturing, distribution, high tech, utilities, the public sector and professional services.

Outside of work, Tom coaches youth softball, takes on home improvement projects and spends time with his family.

Kristina Steger is a Sales Director at Apex IT, helping organizations navigate digital transformation through Oracle Cloud solutions and strategic consulting. She focuses on utilities, oil and gas, communications, media and entertainment, and high tech.

Over more than 15 years at Apex IT, Kristina has worked in recruiting, project management, implementation delivery and sales leadership, giving her a rare mix of technical expertise, business acumen and relationship-building skill. She partners with customers and Oracle teams to align business goals with technology investments that drive growth and long-term success. She holds a Bachelor of Science in business management and interpersonal communication studies from the University of Wisconsin–La Crosse.

Outside of work, Kristina enjoys traveling, hosting networking events and creating experiences that bring people together.

Laura McCarty is an Industry Sales Director at Apex IT, leading complex sales cycles and client relationships in construction and engineering, financial services, transportation, logistics and hospitality. She owns deal strategy, solution architecture and cross-functional coordination, bringing technical depth and operational rigor to each engagement from SOW development through successful delivery.

Laura has a track record of building trusted partnerships and closing enterprise implementations. She thrives on getting to the heart of a client’s business challenges and translating them into clear, compelling Oracle solutions.

Outside of work, Laura is usually planning her next trip, trying something new in the kitchen or keeping up with her dog, and she somehow still finds time for her fitness routine.

Rod Roderick is an Industry Sales Director in Apex IT’s Oracle Practice, where he helps organizations connect their business strategy to Oracle Fusion Applications across CX, ERP, SCM and HCM. He pairs a customer-centric approach with deep industry knowledge to help clients modernize operations, work more efficiently and move their digital transformation forward.

Rod brings more than 20 years of experience in IT professional services, helping clients solve complex business challenges and get full value from their technology investments. He has held sales and sales leadership roles at Perficient, Capgemini and EY.

Outside of work, Rod spends time with his family and stays active outdoors, whether hiking scenic trails or playing tennis.

Michael Harrison is Oracle Regional Vice President at Apex IT, bringing nearly three decades of enterprise sales leadership and revenue growth to the role. He spent nine years at Oracle leading field sales teams in higher education and the public sector, where he was named RVP of the Quarter multiple times.

As a sales executive and regional vice president, Michael has driven growth in SaaS, cloud and enterprise technology for some of the world’s most recognized companies. Earlier in his career, as Senior Vice President of Sales at Accela, he led a 22-person organization serving state and local government and special districts.

Michael holds a Bachelor of Arts from the University of California, Berkeley, where he was a Division I All-American baseball player. He was inducted into the UC Berkeley Athletic Hall of Fame in 2012.

Chris Uhl is a Senior Client Director at Apex IT, where he leads customer experience transformation programs for clients implementing Oracle CX and Salesforce. He advises clients across the full delivery lifecycle, guiding discovery, program design and change management while owning executive relationships and client satisfaction on complex initiatives. He is also deeply involved in Apex IT’s AI in Delivery program, which embeds practical AI into every aspect of how the company delivers.

Chris brings more than 25 years of experience in technology and contact center transformation, with deep expertise in migration strategy, contact center architecture and process improvement. His work has earned awards for results in automation, generative AI and customer satisfaction.

Outside of work, Chris can usually be found performing improv onstage, gaming with friends or building LEGO sets with his family, bringing the same creativity and attention to detail he’s known for at Apex IT.

Keegan Olson is a Senior Director at Apex IT, specializing in front-office customer service, field service, public sector and HR help desk solutions. Over more than 23 years, he has helped organizations in nearly every industry plan and deploy Oracle Fusion (CX, HCM, ERP and SCM), Salesforce, PeopleSoft and EBS programs, often in global settings.

Keegan builds deep, long-term relationships with his clients. He leads project discovery, develops implementation plans and roadmaps, and provides thoughtful oversight through every stage of deployment.

Outside of work, Keegan coaches and cheers on his three kids in the sports they love. He’s also taking his family on road trips to catch a game at every MLB ballpark, with stops at national parks along the way.

Jacob Hayden is a Senior Solutions Director at Apex IT, specializing in enterprise architecture and systems integration that serve a client’s immediate business needs and its long-term growth. His experience covers the full front-to-back office, from marketing, sales and service to pricing, order fulfillment and product management, which gives him an end-to-end view of how enterprise systems connect across the customer lifecycle.

Over a career in manufacturing, financial services and enterprise technology, Jacob has sat in nearly every seat, from administrator and developer to systems architect and, ultimately, global Director of IT. That path gives him firsthand insight into how technology decisions play out at every level of an organization.

Outside of work, you’ll find Jacob on the road in his RV with his family and three doodles, experimenting in the kitchen or volunteering. He’s easy to spot by his signature handlebar mustache.

Todd Ledet is Managing Director of ERP, SCM and EPM at Apex IT, with more than 30 years of experience in management, solution architecture and enterprise implementations. He designs comprehensive Oracle Cloud Applications environments spanning ERP, SCM, HCM and CX, guiding client teams from early pre-sales conversations through successful delivery. He has been instrumental in closing major multi-pillar deals and in developing Apex IT’s ERP implementation methodology.

Todd has worked as an executive director, solution architect and controller across a range of industries, and he thrives on complex problems and long-term strategy. He is just as invested in his people, mentoring the next generation of consultants and building a culture of growth, creativity and accountability within his business unit.

Outside the office, you’re as likely to find him mapping out a new adventure as a new cloud architecture.

Paige Miller leads event strategy and execution at Apex IT, shaping how the company shows up in the rooms where its industry gathers. From large-scale conferences to executive events, she aligns brand, content and partner engagement so that each one supports pipeline growth and builds lasting relationships with the people Apex IT serves.

Paige came to events by way of digital marketing and campaign development, and she still plans like a campaign strategist. She works closely with sales, alliances and leadership to keep every event tied to larger goals, pairing a creative eye with the operational precision that big moments demand.

Becky Hochhausen is a Human Resources leader at Apex IT, where she builds the infrastructure that keeps the company’s people operations running well. She refines and improves HR processes, evaluates tools and vendors, oversees policy and compliance, and builds and administers HR programs, all while supporting employees through clear, consistent employee relations practices.

Before Apex IT, Becky worked in HR consulting, advising clients across multiple industries on compliance, benefits, employee relations and organizational development. That experience still shapes the practical approach she brings to HR today.

Outside of work, Becky enjoys traveling, staying active and spending time with friends, family, her dog and her parrot.