From Two Salesforce Instances to One Oracle Fusion Platform Across 8 Business Units
Challenge
A global enterprise software holding with eight business units across multiple flagship platforms was running its front office on two separate, highly customized Salesforce instances. The complexity of operating across two parallel environments was making cost discipline, growth planning, and the connection to the back office harder than it needed to be.
The company set an ambitious growth trajectory and a corresponding need to take operational costs out at the same time. That required moving away from multiple customized Salesforce environments and onto a unified platform that could carry opportunity-to-cash across the entire enterprise: marketing, sales, CPQ and subscriptions, incentive compensation, and the back-office financial, supply chain, and performance management functions.
Solution
Apex IT is implementing Oracle’s Fusion Platform as the single unified operating system for the company’s eight business units, replacing the two Salesforce instances with a connected stack. The footprint spans Oracle Fusion Sales & Service, Customer Data Management (CDM), Partner Relationship Management (PRM), CPQ & Subscription, and Incentive Compensation on the front office; Eloqua for marketing automation; and Oracle Fusion ERP, Oracle supply chain management, and EPM in the back office. The rapid implementation timeline was as much a strategic driver as the consolidation itself, because the company wanted to start realizing the operating savings quickly.
Apex’s work spans the full opportunity-to-cash motion on a single Oracle Fusion footprint. On the back-office side, Apex is bringing together Oracle ERP consulting, Oracle SCM consulting, and Oracle EPM consulting work to standardize finance, supply chain, and performance management across the eight business units, with the Oracle EPM implementation giving leadership a single planning and forecasting layer. On the front-office side, the CX modules cover marketing, sales, partner, configure-price-quote, subscription, and incentive compensation, all on the same platform that feeds the back office.
Results
The platform is generating roughly $1M in operating savings per month and serving 1,800 global users on a single unified system, replacing the customized Salesforce environments with a single Oracle Fusion footprint. With opportunity-to-cash now running on a single Oracle Fusion footprint, the company has the consolidated operating model it needs to support an ambitious growth trajectory while reducing operating costs, and the platform gives leadership a clean view across business units that the prior fragmented stack could not provide.
FEATURED SOLUTIONS
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