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The City of Los Angeles wins Markie Award

August 2, 2021/in Customer Experience (CX), News/by apexit

The Angeleno Card Program is one that has made us immensely proud. When the COVID-19 pandemic hit, our client, the City of Los Angeles wanted to help citizens who had been financially hit the hardest by the ongoing COVID-19 pandemic. The Angeleno Card Program was launched in March 2020 to provide direct financial assistance, via […]

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https://apexit.com/wp-content/uploads/2021/07/Screen-Shot-2021-07-30-at-3.36.01-PM.png 618 1202 apexit https://apexit.com/wp-content/uploads/2022/02/apexit-white-white2.png apexit2021-08-02 20:00:572022-02-15 21:00:16The City of Los Angeles wins Markie Award
Call Center Representative Talking with a Customer

Modernizing Your Call Center is Critical to World Class Customer Experience

February 15, 2021/in News/by redegg

As the logistics and supply chain industry evolves in keeping with changing market dynamics, customer expectations have evolved to match how they engaging – just like in the consumer world. Customers expect flexibility, which is the freedom to change the order within a certain time period to suit the new customer requirement. They also expect […]

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https://apexit.com/wp-content/uploads/2021/02/modernizing_call_center_hero.jpg 1600 2400 redegg https://apexit.com/wp-content/uploads/2022/02/apexit-white-white2.png redegg2021-02-15 22:46:382021-02-16 00:27:02Modernizing Your Call Center is Critical to World Class Customer Experience
Transportation & Logistics Shipping Containers

With Today’s Transportation Challenges, Focus on Improving Your Customers Experience (CX)

February 15, 2021/in News/by redegg

The challenges in transportation and logistics in 2017 are carrying into 2018. Regulatory change has been at the forefront. Warning signs of tightening capacity means sharply higher rates in a new era of pricing. Consumers just-in-time demands and continual increase of e-commerce increases the need for optimization. Business transformation, enabled by technology innovation, is enabling […]

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https://apexit.com/wp-content/uploads/2021/02/cx_transportation_challenges_hero.jpg 1600 2400 redegg https://apexit.com/wp-content/uploads/2022/02/apexit-white-white2.png redegg2021-02-15 22:31:462021-02-15 22:37:51With Today’s Transportation Challenges, Focus on Improving Your Customers Experience (CX)
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