The challenges in transportation and logistics in 2017 are carrying into 2018. Regulatory change has been at the forefront. Warning signs of tightening capacity means sharply higher rates in a new era of pricing. Consumers just-in-time demands and continual increase of e-commerce increases the need for optimization.
Business transformation, enabled by technology innovation, is enabling greater visibility and optimization.
For shippers, carriers, and providers in the ground, air, ocean, and rail transportation industry, Apex IT and Oracle can help you identify your customer’s ideal journey and enable your customer experience transformation leveraging Oracle CX.
If you are interested in learning more or having a conversation, please contact us.
Apex IT is a leading CX/CRM consulting firm helping transportation and logistics organizations improve their customer’s journey. To learn more about Apex IT, please visit our website.
Oracle is a Gartner and Forrester leader, providing solutions in CX/CRM, BI, and Data. To learn more about Oracle CX, please visit their website.