Entries by apexit

Customer Data Management is the Cornerstone for Successful Customer Experience Transformation

Accurate and complete customer data is a cornerstone of an effective and efficient CX strategy and can have a significant impact on the bottom line. Common problems that arise from inconsistent, incomplete and inaccurate customer data are very real, including multiple sales reps working on duplicate accounts, ineffective marketing due to duplicate leads and poor […]

Food Service Sales Growth Continues to Outpace Traditional Retail Sales Growth!

Change is both rapid and profound across the Consumer Goods Industry – we’re now making, selling, and buying in entirely new ways. Old business models have been turned on their heads, or needs to be! The lines between Principal, Broker, Distributor and End Consumer are blurring as new technologies are transforming the connected customer. Members […]

Proactive Chats & Chatbots – Is This Part of Your Customer and Internal Service Strategy?

You may have noticed recently many best-in-class websites leveraging proactive chat pop-ups – you know, those “Can we help you” pop-up windows that can connect you to a support agent. As a consumer, they’re helpful to answer questions. But for the company providing it, there’s science/strategy behind those. They are intended to not only ensure […]

Apex IT Sends 140 Children to Summer Camp

Gates Camp is a residential summer camp located at the base of the Indian Peaks Wilderness area west of Boulder, Colorado. Our unique camp offers Boys & Girls Club members a chance to experience new activities, learn a variety of new skills, and try new behaviors. Campers have the opportunity to make deep connections with both […]

Eduventures Announces 2016 Innovation Award Winners

October 25, 2016 08:00 AM Eastern Daylight Time BOSTON – (BUSINESS WIRE) The National Research Center for College & University Admissions (NRCCUA), a leading provider of data and analytics solutions to public and private colleges and universities, announced the winners of the Eduventures 2016 Innovation Award. NRCCUA acquired Eduventures in September 2016. The Eduventures Innovation […]