Sales Trends for 2018 in the Transportation and Logistics Industry
Buyers and decision makers are rapidly changing and doing more and more research prior to making decisions. Traditional selling efforts and Sales Force Automation (SFA) technologies are now a foundational must-have. In your sales readiness strategies, where are you on the sales process and technology maturity scale? To move into a Best Practice state for […]
Food Service Sales Growth Continues to Outpace Traditional Retail Sales Growth!
Change is both rapid and profound across the Consumer Goods Industry – we’re now making, selling, and buying in entirely new ways. Old business models have been turned on their heads, or needs to be! The lines between Principal, Broker, Distributor and End Consumer are blurring as new technologies are transforming the connected customer. Members […]
Proactive Chats & Chatbots – Is This Part of Your Customer and Internal Service Strategy?
You may have noticed recently many best-in-class websites leveraging proactive chat pop-ups – you know, those “Can we help you” pop-up windows that can connect you to a support agent. As a consumer, they’re helpful to answer questions. But for the company providing it, there’s science/strategy behind those. They are intended to not only ensure […]
