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    Customer Experience (CX)

APEX IT Client Keurig Dr Pepper (KDP) Wins the Nexus Award for Best CX Ecosystem at the 2021 Markie Awards

August 5, 2021/in Customer Experience (CX)/by apexit

At APEX IT, we’re proud to be a part of our customers’ success stories each and every day—and we’re honored that this year’s Markie Awards have recognized so many of these shared achievements. Among them, our client Keurig Dr Pepper (KDP) just took home the Nexus Award for the Best CX Ecosystem, a testament to […]

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https://apexit.com/wp-content/uploads/2021/07/Screen-Shot-2021-07-30-at-3.36.01-PM.png 618 1202 apexit https://apexit.com/wp-content/uploads/2022/02/apexit-white-white2.png apexit2021-08-05 17:46:032022-02-15 20:59:45APEX IT Client Keurig Dr Pepper (KDP) Wins the Nexus Award for Best CX Ecosystem at the 2021 Markie Awards

The City of Los Angeles wins Markie Award

August 2, 2021/in Customer Experience (CX), News/by apexit

The Angeleno Card Program is one that has made us immensely proud. When the COVID-19 pandemic hit, our client, the City of Los Angeles wanted to help citizens who had been financially hit the hardest by the ongoing COVID-19 pandemic. The Angeleno Card Program was launched in March 2020 to provide direct financial assistance, via […]

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https://apexit.com/wp-content/uploads/2021/07/Screen-Shot-2021-07-30-at-3.36.01-PM.png 618 1202 apexit https://apexit.com/wp-content/uploads/2022/02/apexit-white-white2.png apexit2021-08-02 20:00:572022-02-15 21:00:16The City of Los Angeles wins Markie Award
Transportation & Logistics Truck at Night

Does Marketing Own the Customer Experience in the Transportation & Logistics Industry?

February 15, 2021/in Customer Experience (CX)/by redegg

Who owns the customer experience? Do you define your customer’s engagement with your organization as ‘customer experience’? Do you have a customer experience strategy? Typically, marketing has focused on the first two steps of the customer journey — Awareness and Consideration, and Expansion. Sales is involved. Service is definitely involved. The C-Suite creates the directive to provide great customer […]

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https://apexit.com/wp-content/uploads/2021/02/marketing_own_transportation_logistics_hero.jpg 1600 2400 redegg https://apexit.com/wp-content/uploads/2022/02/apexit-white-white2.png redegg2021-02-15 22:08:162021-02-22 18:34:41Does Marketing Own the Customer Experience in the Transportation & Logistics Industry?
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